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WELCOME
Welcome to the May 2017 edition of the NABS/NICSS Deaf Community e-newsletter.
Thank
you for being subscribed to our e-newsletters. We send out e-newsletters every 3-4 months.
CONTACT CENTRE UPDATE
The year is off to a good start for us. We have been very busy with lots of bookings. Thank you
for your patience and support.
Remember:
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Make booking for an interpreter
for an appointment as soon as possible.
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If you need to change or cancel
an appointment, let NABS know immediately or as soon as possible.
NABS contact details
are on the left of this page.
Our hours of operation - Monday to Friday 8am-6pm (excluding
National Public Holidays).
Update your details
Moving or changing phone or email? Please let NABS know so we have right contact details for
you.
Email new contact details to nabs@nabs.org.au.
National
Disability Insurance Scheme (NDIS)
We are a registered service provider for the National Disability Insurance Scheme (NDIS). If
you have a NDIS Plan that includes interpreting hours, please let us know when you book an interpreter.
For more information about NDIS, click here.
NDIS WORKSHOPS
NABS and NICSS will run more FREE NDIS workshops this year. We recently had one in Toowoomba,
Queensland.
We will soon have workshops in Ipswich and Mackay.
For more information, please check our NDIS
Workshops page.
If you are interested to attend one and your area is not on the list, please
send an email to communications@nabs.org.au.
In our NDIS workshops, you learn about
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What will change with move to NDIS
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How you can prepare for the NDIS
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What NABS and NICSS can offer
Workshops are in Auslan.
NABS FEEDBACK COMPETITION - WE HAVE A WINNER
In late 2016, we ran a feedback competition using our new online feedback form. The prize was a $50
voucher.
Congratulations to Diane from Victoria who was the lucky winner!
Thank you to all who took part in the competition.
Feedback is very
important to NABS, please keep providing us feedback (positive or negative) through our online
feedback form or send an email to communications@nabs.org.au.
EVENTS - IN THE COMMUNITY 
Aged care event in Brisbane
In February, we held a morning tea along with
Wesley Mission Queensland. Over 50 Deaf community members attended.
We talked about what
kind of services the comunity needs now and in the future to live in their own homes or in aged care.
Deaf Awareness Training
NABS now does Deaf Awareness Training
for service providers and in the workplace.
We talk about Deaf culture and community, what
is Auslan, Understanding Deaf world, Communication tips/strategies and how to work with an interpreter.
Send email to communications@nabs.org.au
if you would like us to provide training in your workplace.
NICSS - WHAT IS IT AND HOW CAN I USE IT?
Do you have a non-medical appointment?
NABS is for private medical appointments.
If you need an interpreter for work, financial,
education, legal or other appointment or meeting, you can contact NICSS.
NICSS is the National Interpreting and Communication Services. It is not free.
Email
bookings@nicss.org.au for more information.
NABS STAFF PROFILE - SARAH ALDRED
Q&A with our Contact Centre Manager, Sarah Aldred
What is your role?
I started working at NABS in August 2016.
I am the NABS Contact Centre Manager. I look after the booking officers here.
Tell
us a little about yourself and your professional background
I previously taught in primary
school and at one time I ran my own business. Before I started working at NABS, I was a Trainer
with Toll Companies in Queensland.
What is the best part of your job?
I am very lucky to be working with a great and hard-working team who focus on communicating with
deaf clients, interpreters and health practices promptly.
The team enjoys the challenge
to always get an interpreter booked quickly for the deaf client.
So we know a little
more about you, what things can you not live without?
Coffee, my cat (Mittens - he
is spoilt), my kids (Abby and Maya), my husband.
Is there something that might
surprise us about you?
I was a Level 10 State Gymnast way, way, way back!
Thank you Sarah!
NABS COMMUNICATIONS TEAM
 The
NABS Communications team is made up of Janette (Manager), Rachel and Rebecca (Communications Officers).
Rachel and Rebecca are deaf.
The team send information about NABS to medical practices
and run NABS and NDIS information workshops in the community.
They monitor the NABS website,
social media and pass on your feedback to management.
You can send them an email anytime
- communications@nabs.org.au.
We
hope you enjoyed reading this e-newsletter.
Thank you,
The Team @ NABS
National Auslan Interpreter Booking and Payment Service (NABS)
NABS provides interpreters anywhere in Australia for Deaf, Deafblind
and hard of hearing who use sign language and would like an interpreter for private health care appointments.
The Service is FREE for users of our service who are not eligible
for NDIS.
All interpreting services to Aboriginal and Torres Strait
Islander Sign Language users are provided FREE for both public and private health care appointments.
Monday-Friday 8am-6pm
(excluding
National Public Holidays)
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